Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
The IT Application Management Professional for our application platforms will be part of the global Siemens Healthineers IT team and will work closely with business process owners and application support team (internal/external).
Task And Responsibilities
- Ensure understanding of the Application by completing a knowledge transfer with
- undefined
- Support in completing the technical sections of the operation manual
- co-ordination with Service Provider/Application Manger/Owner/ ITSPOCs/
- Cybersecurity teams in completing the rest of the Operation Manual sections
- Provide regular status report on the progress of each Operation Manual to ITSPOCs/Cybersecurity teams Escalate to the ITSPOCs/ Cybersecurity when support is required
- Familiar with working in a regulated environment following defined processes, procedures to ensure quality.
- You are the contact person for the business process owner(s) on all technical as well as service-related questions.
- Be the interface between the business with their analytical demands and the IT groups implementing them.
- you are technically responsible for the operation of our IT services, Continuous monitoring of cloud services, logs, Security services, Vulnerability management & timely application of required patches, Software management to ensure proper confidentiality, integrity & availability of services.
- You will ensure IT System compliance with various internal and external policies (e.g., regarding IT, quality, information security, legal and data privacy regulation).
- Support business in completing necessary IT, Infosec and Data privacy related compliances. Also Managing security incidents.
- Drive and participate in business continuity planning, DR testing, data back up and restoration testing.
- You manage and coordinate the technical implementation of IT service adjustments resulting from customer requirements.
- You are responsible for the ITSM processes such as Change, Problem and Incident Management Process. Including staying with the assigned budget
- You are responsible for creating and tracking of a roadmap as well as release management. Including test management for the respective services.
- You plan and coordinate the go live together with your stakeholders, e.g., incl. user acceptance tests.
- You manage the different vendors involved in the provisioning of the Service.
- Guarantee of customer satisfaction via service level management with monitoring of service quality (service reviews).
- You will ensure integration of IT solutions in the company’s ecosystem.
- Coordinate the implementation of requirements, ensuring compliance with process-related, functional, and technical specifications, and fulfillment of all quality-related requirements, such as documentation.
Education
Education, Experience and Knowledge/Skills:
- Hold an engineering or equivalent degree in information technology, computer science or in a related field.
Experience
- 5-8 years of experience working in IT in cross-functional teams; especially in the areas of Application Life Cycle Management (ALM)
Preferred Technical Skills/Process Knowledge
- Good knowledge and understanding of IT Applications.
- Strong MS office skills and data visualization competence.
- You are also experienced in the following areas – ITIL, IT Service Management (ITSM), Project management, Agile / Scrum / DevOps methodologies.
- You are knowledgeable in IT system architecture, SW Development, Systems Integration, Compliance, Cybersecurity.
- You are knowledgeable in IT system architecture, SW Development, Systems Integration, Compliance, Cybersecurity.
- ITIL / ScrumMaster / CISSP certifications will be an added advantage.
Non-Technical Skills
- Strong analytical, technical, functional, critical thinking and problem-solving skills.
- High customer orientation and focus on Quality.
- Team player with intercultural skills.
- Ability to effectively work together with colleagues and partners around the globe.
- Excellent communication and Presentation skills.
- Fluent in English verbal and written communication.
- Flexible to work in shifts.
- Japanese language Speaking/Writing skill will be added advantage.
- An independent, self driven, reliable and customer-oriented way of working rounds off your profile.
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers businesses, please visit our company page here.
The Base Pay Range For This Position Is
Min $123,120 - Max $184,680
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, click here.
Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you’re unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at peopleconnectvendorsnam.func@siemens-healthineers.com. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
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Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”
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