Hiring: Technical Specialist
Duration : Full-Time
Location : Winston Salem, NC (Hybrid)
Schedule:
- Work: Thu–Sat, 7 AM–7 PM
- Training: Mon–Fri, 8 AM–4 PM
Strong Technical Foundations in Core Infrastructure (Mandatory)
The client needs someone who is immediately hands-on with:
- Linux (Red Hat)
- Windows Servers
- Networking (Cisco-based)
- Switch/Router/Firewall management
- VMware (5.x/6.x)
- These are non-negotiable skills because you will support critical systems in real-time
🔧 Key Responsibilities
- Provide support for servers, network devices, mainframes, and communication systems
- Conduct diagnostic tests to ensure optimal system performance
- Monitor and resolve client help desk issues; escalate when needed
- Test, install, and maintain communication equipment
- Create documentation and provide training to Operations teams
- Support WAN, IP Telephony, and customer connectivity environments
- Engage with vendors, banks, payment networks and troubleshoot integration issues
- Participate in disaster recovery exercises and system upgrades
- Perform root-cause analysis, triage escalated issues, and maintain run-books
- Support Java, WebSphere, File Transfer, and distributed financial transaction systems
✔️ Required Skills & Qualifications
- Bachelor’s degree or equivalent IT training
- Linux, Windows, Networking (must have)
- Strong experience with Cisco routers, switches, firewalls
- Red Hat Linux (2+ years) in enterprise environment
- Experience in distributed financial transaction processing
- VMWARE 5.x/6.x, WebSphere, MQ, Windows Server
- Strong SQL/DB2 knowledge
- Hands-on experience with Java server-side technologies
- Excellent troubleshooting, communication & documentation skills
