1️⃣
IT Support Specialist / Helpdesk Technician (Entry-Level)Job Description (JD)Responsibilities:
- Troubleshoot hardware, software, network, and account-access issues
- Install & configure laptops, OS (Windows/macOS), printers, VPN, and applications
- Manage user accounts (Active Directory, Azure AD, Google Workspace)
- Track and resolve tickets using ITSM tools (ServiceNow, Jira)
- Support employee onboarding/offboarding
- Maintain IT documentation, SOPs, and inventory
Requirements:
- Degree in IT, Computer Science, Information Systems
- Basic understanding of networking, OS fundamentals, troubleshooting
- Strong communication & customer support skills
- Familiarity with ticketing systems (good to have)
- Certifications like CompTIA A+ / Network+ are a plus
2️⃣
Systems Analyst / IT Analyst (Junior)Job Description (JD)Responsibilities:
- Analyze business requirements and translate them into technical solutions
- Support systems upgrades, configuration, and maintenance
- Assist in testing, documentation, and user training
- Work with cross-functional IT & business teams
- Troubleshoot application/system issues
Requirements:
- Degree in IT, IS, CS or similar
- Analytical mindset & good documentation skills
- Basic SQL, system architecture awareness
- Understanding of SDLC (Software Development Life Cycle)
Best for:
Graduates interested in IT + business + systems.
3️⃣
Associate / Junior Network EngineerJob Description (JD)Responsibilities:
- Monitor and manage networks (LAN, WAN, VPN, firewalls)
- Troubleshoot connectivity and performance issues
- Assist with installing and configuring routers, switches, and access points
- Document network topology & changes
- Work with senior engineers on network upgrades
Requirements:
- Degree in IT/CS with networking fundamentals
- Knowledge of TCP/IP, DHCP, DNS, routing/switching
- CCNA certification (or working toward it) is a big plus
Best for:
IT grads who enjoy networking, infrastructure, and hardware.
4️⃣
Junior Cloud / DevOps Engineer (Entry-Level)Job Description (JD)Responsibilities:
- Support cloud deployments (AWS, Azure, GCP)
- Manage CI/CD pipelines (GitHub Actions, Jenkins)
- Automate tasks using Python/Shell
- Monitor cloud services, containers, logs
- Assist with configuration management (Terraform, Ansible)
Requirements:
- Degree in IT/CS
- Understanding of cloud fundamentals
- Basic Linux, scripting, Git
- AWS/Azure foundational certification = strong advantage
Best for:
Graduates who want cloud/automation careers.
5️⃣
Quality Assurance (QA) / Software Test Engineer (Entry-Level)Job Description (JD)Responsibilities:
- Write and execute test cases and test plans
- Perform manual and automated testing
- Identify software bugs and log them
- Collaborate with software dev & product teams
- Ensure release quality and system stability
Requirements:
- Degree in IT/CS
- Understanding of SDLC and test methodologies
- Basic knowledge of automation tools (Selenium, Postman)
- Good attention to detail
Best for:
IT graduates who enjoy structured testing work.
6️⃣
Technical Support Engineer (Product/Software Support)Job Description (JD)Responsibilities:
- Provide technical support for a specific software/product
- Investigate logs, system behavior, and environment issues
- Work with engineering teams to resolve customer issues
- Document solutions & create support knowledge articles
- Perform product installation and configuration
Requirements:
- IT/CS degree
- Understanding of software fundamentals
- Good customer-facing and problem-solving skills
- SQL, Linux, APIs – advantage
Best for:
Tech-savvy grads who want support + product knowledge roles.
7️⃣
Junior Cybersecurity Analyst(Some companies accept fresh grads if foundation is strong)
Job Description (JD)Responsibilities:
- Monitor security alerts & incidents (SIEM tools)
- Assist with vulnerability assessments
- Analyze logs, identify suspicious activity
- Support endpoint security & patching
- Help maintain security compliance documentation
Requirements:
- IT/CS degree
- Basic knowledge of cybersecurity fundamentals
- Linux, networking, firewalls, threat basics
- Security+ certification (or pursuing it) is a plus
