NESN, the definitive source for New England sports programming, seeks a proactive and forward-thinking Senior Systems Administrator to join our dynamic IT team. We are a fast-paced, innovative organization dedicated to using technology to deliver exceptional service and support to our stakeholders.
The Senior Systems Administrator is responsible for the upkeep, configuration, and reliable operation of computer systems and servers. This role demands a proactive approach, the ability to foresee potential challenges and opportunities, and the confidence to make and execute critical decisions with limited assistance. The successful candidate will be able to articulate complex ideas to technical and non-technical staff.
Essential Duties and Responsibilities:
- Proactively manage and maintain physical, virtual, and hybrid infrastructure.
- Oversee and ensure the reliability of backup, disaster recovery, and business continuity solutions.
- Administer storage infrastructure, including file shares and drive management.
- Manage mobile device solutions for iOS and Android platforms.
- Oversee user account and Single Sign-On (SSO) management for cloud and on-prem environments.
- Administer and maintain office telephony systems.
- Implement and monitor systems to ensure optimal performance.
- Manage remote desktop solutions for efficient support.
- Administer file transfer servers.
- Coordinate with vendors for support and manage support agreements.
- Document all work processes and system configurations consistently and comprehensively.
- Be proactive in identifying and addressing system challenges before they become critical issues.
- Demonstrate foresight and strategic thinking when making decisions related to systems administration.
- Work independently and confidently, making critical decisions and executing plans without significant guidance from peers or superiors.
- Articulate complex technical ideas clearly to both peers and non-technical staff members.
- Be willing and able to mentor colleagues in lower-level technology roles, fostering growth and knowledge sharing.
- Participate in an on-call rotation, addressing urgent issues as they arise.
We believe in the potential within every individual. If you’re passionate about this role, we encourage you to apply even if you do not meet all of the requirements that are listed within this job description.
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
Minimum of 5 years of experience in systems administration within a hybrid environment. - Proficiency in managing virtualization platforms and cloud services.
- Experience with storage solutions and mobile device management tools.
- Strong knowledge of systems monitoring and remote desktop management.
- Familiarity with telephony and file transfer server administration.
- Ability to create and maintain comprehensive and organized documentation of work processes and system configurations.
- Proactive and strategic thinker with the ability to foresee challenges and opportunities.
- Strong decision-making capabilities and the ability to execute plans independently.
- Excellent communication skills, with the ability to articulate ideas to technical and non-technical audiences.
- Willingness to support and develop peers in lower-level roles.
- Certifications (Preferred): Microsoft Certified: Azure Administrator, VMWare Certified Professional, or relevant certifications in systems management.
We believe that when team members feel supported, they are more engaged, productive, and innovative. If you're looking for a workplace that celebrates people and their personal and professional growth, you've come to the right place.
Some of the benefits we provide include:
- Medical and Dental plans which are currently funded by NESN at approximately 85%
- Pre-Tax HSA, FSA and Dependent Care Account
- 401(k) plan with employer match of 100% up to the first 6% of compensation, 3% contribution through Safe Harbor and discretionary profit sharing of up to 6%.
- Life Insurance, AD&D, Short and Long-Term Disability which are currently 100% funded by NESN
- Paid parental leave
- Time Off Benefits - Eligible NESN Employees accrue Paid Time Off equaling 160 hours or 20 days for the full year
- Team Store Discounts - Employees will receive a discount of 50% at the Red Sox Team Store and 25% off at the Bruins Pro Shop with a valid NESN Employee ID
- Paid Volunteerism - NESN provides eligible employees with up to 24 hours (3 days) of paid time to participate in NESN Connects events.
- Tuition Reimbursement - NESN provides a generous Tuition Reimbursement Program to assist employees who aspire to further their education to learn & grow within their careers.
- LinkedIn Learning Courses - Eligible employees receive a free membership to LinkedIn Learning which provides on-demand learning to thousands of courses anytime, anywhere from your computer to your mobile device.
- MBTA Reimbursement - Eligible employees may be reimbursed up to $100 per month for the use of Mass Transit if it is their primary mode of transportation to & from work
- Travel Assistance & ID Theft Protection
- Estate Guidance - The Hartford helps employees protect their family’s future by creating a customized and legally binding will online using a simple but comprehensive online questionnaire.
- Additional Perks & Employee Discounts - As a NESN employee, you are eligible for other discounts & perks such as pet insurance, tickets, travel, dry cleaning, mobile phones, and much more!
Who We Are
NESN (New England Sports Network) is owned by Fenway Sports Group, which also owns the Boston Red Sox and Pittsburgh Penguins among other holdings, and Delaware North, owners of the Boston Bruins. NESN is delivered throughout the six-state New England region and nationally as NESN National. The definitive source for New England sports programming, NESN consistently has been one of the top-rated regional sports networks in the country, with a reputation for innovative and award-winning production of sports events and specials.
As of Fall 2023, NESN manages SportsNet Pittsburgh, a newly branded regional sports network that televises Pittsburgh Penguins and Pirates games, as well as local college sports, original content and more in PA, WV, and portions of MD, OH and NY.
Our professional environment is passionate, adaptable, creative, and filled with aspiring individuals who are driven to grow with our company. Our core values are at the heart of who we are. We have a spontaneous and vibrant culture, and we truly believe in team spirit and collaboration.
NESN is proud to be a diverse and inclusive employer. We are committed to Equal Employment Opportunities for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.
