As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers. Under the Robert E. Mason & Associates, Inc. umbrella there are two divisions: R.E. Mason and Apperture Solutions.

R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

Apperture Solutions is a technology independent, professional consulting, and implementation services firm. Apperture Solutions offers Data Enablement, Production Optimization, Operations Management, and Other Value-Added Services. Apperture Solutions partners with other providers to offer our customers the technologies and solutions that fit their needs.

What R.E. Mason Offers Associates

R.E. Mason is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

Participation in the Employee Stock Ownership Program (ESOP)
Retirement plan, including a Safe Harbor contribution
Medical / Dental / Vision Insurance
Employer paid Life Insurance and Long-Term Disability Insurance
Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
Paid Parental Leave
Paid company holidays
Career Development Program
Retirement and Financial Wellness program
Employee Assistance Program (EAP)
Alternative/Hybrid Work Schedules

General Description

We are seeking a dynamic and innovative OT (Operational Technology) Systems Administrator to join our IT/OT Services Team. This role is perfect for someone who has strong skills in operational technology and automation, and who is eager to expand their knowledge into networking, cybersecurity, and industrial software. As an OT Engineer, you will play a crucial role in implementing, troubleshooting, and maintaining OT systems, ensuring their reliability and security. You will be responsible for assessing, installing and maintaining secure networking, OT cybersecurity, and industrial software solutions as well as working closely with various teams to enhance and promote operational efficiency. This position offers the opportunity to work on exciting projects, develop your skills, with excellent room for growth all while making a significant impact to our company and its customers.

This is a customer-facing position requiring full time presence at the customer’s manufacturing site to help commission and maintain their control systems. Candidates must be able to work with customers in a professional manner while working under pressure during process startups and while troubleshooting issues.

Specific Responsibilities

Provide day-to-day support and administration for the site OT Systems
Assist in maintaining these systems, including servers, operating systems, security tools, and applications.
- Generate and maintain Cyber Security Design Specifications.
- Monitor and maintain system Active Directories
- Monitor systems' health and respond to hardware issues as they arise.
Author and maintain detailed design specifications and standard operating procedures for OT systems.
Help to configure and test platform equipment (e.g. servers, switches, workstations, thin clients) as needed.
Coordinate, support, and validate the upgrade of infrastructure equipment.
Identify and implement solutions to automate manual tasks, where opportunities arise.
Coordinate system changes and update technical documentation.
Interact with other teams to assist in troubleshooting, identify root causes, and provide technical support when needed.
Work is performed full-time on-site at a Life Sciences facility in Wilson, NC.

Required Competencies

Experience with OT systems, protocols, architectures, and technologies, including industrial control systems (SCADA, PLC, DCS).
Ability to partake and facilitate decision making for technical projects.
Knowledge of GMP, regulatory requirements, and computer system validation.
Ability to prioritize tasks, meet project timelines, and demonstrate planning/organizational skills.
Demonstrate troubleshooting abilities and problem-solving skills.
Ability to provide clear and timely written documentation, including project updates and system validation documents.

Required Education And Experience

B.S. Degree in Computer Engineering, Information Technology, Electrical Engineering, Computer Science or similar technical degree.

Preferred Experience/Competencies

Knowledge of Secure Network Architectures for critical infrastructure environments.
Experience with OT Systems, industrial networking and software packages including:
- Networking, Switches, and Firewalls (Cisco, Fortinet, or Equivalent)
- Vulnerability Monitoring/Asset Management (Nozomi, Solarwinds, or Equivalent)
- Endpoint Security, Whitelisting, SIEM (Trellix, Crowdstrike, or Equivalent)
- Backup & Recovery (Acronis, Veeam or Equivalent)
- Virtualization (VMWare or Hyper-V)
- Data Management and Process security (Octoplant or Equivalent)
- System Administration Capabilities
- Data Integration & Data Historians (PI, SQL, DCS Historians, or Equivalent)
- Install and Troubleshoot Microsoft Operating Systems
- Troubleshoot Computer Related Issues
- OPC UA Middleware (Kepware, Cogent Datahub, Matrikon or Equivalent)
Experience working in the Life Sciences Industry.

Physical Requirements

Standing
Walking
Sitting
Kneeling
Reaching Overhead
Climbing
Pushing and Pulling
Lifting –50 Pounds
Driving

RE Mason Company is a federal contractor and, as such, is required to solicit the disability status and protected veteran status of candidates. Thus, you are required to answer self-identification questions as part of your application process. These questions are part of RE Mason’s Affirmative Action Plan and the completion of these questions will not have any effect on any consideration of your application materials.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and need to request an accommodation in order to apply for a position with RE Mason, please call our office at (704) 375-4465.

This is a drug-free workplace. Employment is contingent upon the successful completion of any required pre-employment and, if applicable, ongoing drug testing, including testing mandated by customer site access requirements.

R.E. Mason jobs

OT Systems Administrator

OT Systems Administrator