Title: Manual QA Analyst

Reports to: Manager of Quality Assurance

Location: Buffalo, NY (Hybrid)

About the role:

The QA Analyst plays a critical role in delivering high-quality, reliable, and high-performing SaaS solutions at InsurePay. This hands-on position ensures that new features, enhancements, and bug fixes function as expected before they reach our customers.

As part of our collaborative development and testing lifecycle, the QA Analyst works closely with Engineering and Product. You’ll help shape test strategies, define acceptance criteria, and ensure that every release meets our business, functional, and security standards.

You’re excited about this opportunity because you will ....

Analyze user stories and requirements to ensure clarity, completeness, and testability
Design, build, and maintain comprehensive test plans and reusable test cases
Execute manual test cases to validate business and technical functionality
Log, track, and manage defects using tools like Jira; work with developers to resolve issues
Perform regression, integration, and system-level testing across multiple environments
Reproduce and validate production issues; contribute to root cause analysis and postmortems
Ensure compliance with QA best practices and help shift quality left in the SDLC
Collaborate with cross-functional teams to improve test coverage and define better AC
Proactively optimize test coverage and design to increase confidence, reduce cycle time, and improve defect detection rates
Bring a QA mindset to agile ceremonies by influencing stories, risks, and delivery from the start

We’re excited about you because you have ....

2+ years writing and executing manual test cases with precision in agile environments
2+ years using Jira, X-Ray, and other test management and defect tracking tools
2+ years testing APIs (Postman), writing SQL queries, and validating cloud-based/SaaS platforms
2+ years of experience with QA strategy and execution across SDLC/STLC, test design, defect lifecycle management, and industry-standard methodologies
2+ years reducing production issues by proactively testing edge cases and validating end-to-end user workflows across diverse environments
2+ years working across engineering and product teams; skilled at clearly explaining bugs, influencing decisions, and aligning QA with business goals
2+ years refining test practices and team workflows, using feedback loops to improve quality, reducing cycle time, and preventing repeat defects

Benefits:

Competitive base
Generous vacation policy
Full medical, dental, and vision packages
LTD and STD coverage options
100% employer covered Basic life and AD&D
100% employer covered Employee Assistant Program
Paid Parental Leave
401(k) with company match

About Us:

InsurePay® is a SaaS billing and payments platform that ensures accuracy of insurance premiums and offers integrated payments and reconciliations for Agencies, Carriers, MGAs, and insurance technology providers. We are empowering carriers to allow policyholders to pay only for what they need through accurate, timely, and data-driven reconciliations with a feature-rich platform that offers carrier payables, vendor payables, and claims payments all integrated to back-office systems.

With the ability to deliver an industry-leading solution, we pride ourselves on being a leader in the property and casualty market. We are a venture backed Insurtech company who is growing fast … like really fast, so come join us!

InsurePay jobs

Manual QA Analyst