Role Description
The Head of Compliance Culture will oversee and lead the firm’s Culture of Compliance program. This role includes the critical responsibility of managing the communication, awareness, and training framework aimed at supporting the firm’s culture, valued behaviors and reinforcing the commitment to integrity. Collaborating with key stakeholders across first-line business units and second-line functions, this leader will ensure alignment with the firm’s cultural expectations.
Role Objectives
- Lead the development and execution of the centralized culture of compliance program, including the creation and maintenance of the communication, awareness, and training program.
- Implement communication and awareness campaigns to enhance employee engagement around culture initiatives.
- Design training programs to embed the firm’s cultural values across the organization, focusing on the importance of our Five Values, as the foundation of behaviors expected of all employees.
- Administer the annual Ethics and Culture survey to understand employee perceptions about our culture and ethical business practices.
- Lead and organize large scale events to celebrate Compliance-led Culture efforts to reinforce the firm’s culture of compliance.
- Partner with business heads and risk functions to enhance awareness of culture trends and themes, providing strategic advice and insights on maintaining and strengthening the firms culture of compliance.
- Foster strong relationships with compliance teams, business lines, and key support functions such as Legal, HR, and Risk Management to drive alignment and ensure informed decision-making.
- Stay current with regulatory expectations related to compliance culture and industry developments, to inform and continuously improve the Culture of Compliance program.
- Champion the implementation of the culture training strategy, promoting an inclusive and ethical work environment that aligns with the firm’s cultural values.
Qualifications and Skills
- A college degree is required; an advanced degree in a relevant field (e.g., Law, Business, Finance) is preferred. Relevant certifications (e.g., CAMS, CRCM) are a plus.
- Minimum of 15 years of experience in compliance, risk management, human resources or project management within the financial services industry, with significant experience in a leadership role.
- Strong project management and organizational skills to plan and lead a robust annual Culture of Compliance program.
- Significant experience with leading and developing training and awareness campaigns, employee surveys and managing large scale internal events.
- Strong knowledge of regulatory expectations and industry standards applicable to culture within a large international bank.
- Proven track record of developing and implementing culture programs and strategies.
- Exceptional leadership skills, with the ability to influence and collaborate effectively with senior executives, business unit leaders, and cross-functional teams.
- Strong analytical skills, including the ability to leverage data analytics to inform decision-making and develop culture related insights.
- Excellent communication skills, both verbal and written, with experience presenting to senior management and regulatory bodies.
- Demonstrated expertise in fostering a culture of diversity, equity, and inclusion.
