Company Description
TechnologyXperts, Inc. (TXI) based in Beachwood, OH, is a national organization providing essential IT support, maintenance, and security services to businesses. With a focus on managing and monitoring IT systems for security, reliability, and efficiency, TXI is a vital partner for organizations navigating cyber threats and technological advancements. Services offered include network monitoring, data backup, cloud computing, and cybersecurity, empowering businesses to protect their assets and maintain robust IT infrastructures.
Role Description
This is a full-time on-site role for a Help Desk Technician at TechnologyXperts, Inc. in Beachwood, OH. The Help Desk Technician will be responsible for providing technical support, troubleshooting desktop computers, delivering help desk support, and performing computer repairs on-site.
Qualifications
- Desktop Computers, Troubleshooting, and Computer Repair skills
- Experience in Technical Support and Help Desk Support
- Strong problem-solving and communication skills
- Ability to work well under pressure and in a team environment
- Knowledge of network systems and IT security
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional)
- Associate's degree in Information Technology or related field
