The Network/System Administrator is responsible for maintaining, optimizing, and securing the organization’s IT infrastructure. Reporting to the IT Manager, this role ensures seamless network operations, robust system performance, and reliable backup management. The ideal candidate is a proactive problem solver with hands-on experience in diverse environments and a commitment to operational excellence.
This is an onsite role in one of the following locations: Plympton, MA, Christiansburg, VA or Cleveland, OH.
Key Responsibilities
- Administer, monitor, and maintain network and system infrastructure to ensure optimal performance and security.
- Oversee backup and disaster recovery processes, with a focus on Veeam and other backup technologies.
- Support and manage cloud platforms, including Microsoft Azure, AWS, and the M365 Admin portal.
- Configure, troubleshoot, and optimize firewalls and network devices, with emphasis on Palo Alto and Cisco Meraki solutions.
- Provide support for collaboration tools, including Microsoft Teams and Webex phones.
- Manage virtualized environments such as VMware and Nutanix.
- Implement and maintain secure access solutions, including Appgate and Zscaler.
- Develop and automate administrative processes using PowerShell and Power Apps.
- Collaborate with cross-functional teams to address IT needs and improve infrastructure.
- Document procedures, configurations, and incident resolutions for knowledge sharing and compliance.
Required Qualifications
- Demonstrated experience with Microsoft Azure, AWS, and the M365 Admin portal.
- Solid understanding of network and system administration best practices.
- Strong analytical skills and a proactive approach to identifying and resolving issues.
- Proven experience with backup management, particularly using Veeam technologies.
Preferred Skills and Technologies
- Hands-on experience with Palo Alto and Cisco Meraki network devices.
- Proficiency in PowerShell scripting and Power Apps development.
- Knowledge of Appgate and Zscaler secure access solutions.
- Experience supporting Microsoft Teams and Webex phone systems.
- Familiarity with Nutanix and VMware virtualization platforms.
Desired Qualities
- Proactive thinker with strong problem-solving skills.
- Ability to work independently and as part of a team.
- Excellent communication and documentation abilities.
- Commitment to continuous learning and professional development.
