Overview
The IT Administrator supports a multi-location retail organization by maintaining secure, reliable, and efficient technology operations across corporate offices and field locations. This position manages infrastructure, networking, and end-user systems while driving improvements in automation, security posture, and overall performance. The ideal candidate is hands-on, detail-oriented, and capable of balancing daily support with long-term infrastructure initiatives. Travel of approximately 25% is required to support store operations, openings, and technology audits.
Salary: $75,000
Key Responsibilities:
Systems & Network Management
- Maintain uptime and performance across all retail and corporate systems
- Configure and manage routers, switches, access points, and firewalls
- Support IT setup, configuration, and infrastructure upgrades for new and existing sites
- Manage asset inventory, software licensing, and hardware lifecycle tracking
Microsoft 365 & Automation
- Administer Office 365, Intune, and Azure AD, ensuring secure, compliant configurations and efficient user management
- Manage endpoint and email security through Microsoft Defender, AppRiver, and DMARC monitoring platforms
- Use Power Automate and PowerShell to streamline provisioning, reporting, and repetitive workflows
Infrastructure Security & Support
- Enforce MFA, access control, and endpoint protection policies across all systems
- Conduct vulnerability assessments and coordinate remediation with vendors and internal teams
- Support user security awareness initiatives and maintain accurate documentation of configurations and standards
- Ensure regular updates, backups, and proactive infrastructure monitoring
Planning & Continuous Improvement
- Evaluate and recommend technologies that improve reliability, scalability, and automation
- Assist in planning and implementing future remote monitoring and management (RMM) tools for centralized visibility
- Collaborate with operations, vendors, and leadership to ensure IT initiatives align with business goals
- Participate in infrastructure planning for expansion and modernization projects
Requirements
- 4+ years of IT systems or network administration experience, ideally within a multi-location retail environment
- Strong proficiency with Office 365, Intune, Microsoft Defender, AppRiver, and email authentication and deliverability tools
- Experience using PowerShell scripting and Power Automate workflows
- Solid understanding of DNS, DHCP, VPN, and core network security principles
- Proven ability to manage distributed systems and coordinate with external vendors
- Excellent communication and documentation skills
- Must be available to work on-site and travel up to 25% as needed to support field operations
- Education: Bachelor's degree in Information Technology, Computer Science, or a related field preferred but not required; equivalent professional experience accepted
Benefits
Why Join Red Lion Mobility
- Competitive base salary + performance bonuses
- Comprehensive Medical, Dental, and Vision Insurance
- 401(k) match
- Paid sick and vacation time
