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You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section
Do you have a passion for public state service and enjoy making a difference? Donand#8217;t miss out on this opportunity. The Texas Department of Insurance (TDI) is hiring! Apply today if youand#8217;re looking for a rewarding career in public state service. TDI regulates the insurance industry, administers the Texas workersand#8217; compensation system, educates, and protects consumers. TDI is located at the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol.Benefits of working at TDI:and#183; Flexible work schedules.and#183; Work-life-balance.and#183; 96 hours of accrued vacation a year.and#183; 96 hours of accrued sick leave a year.and#183; 20+ holidays every year.and#183; Career advancement opportunities.and#183; Free parking.and#183; 401(k) and 457 Programs.and#183; State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).and#183; Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%).and#183; Optional benefits like dental, vision, life insurance, and many more.and#183; Qualified employer for the Federal Public Service Loan Forgiveness Program. Before you apply:Learn about our selection process, our military employment preference, licensing, and credential requirements. Systems Administrator VPerforms advanced (senior-level) computer systems administration work that involves troubleshooting and solving complex problems with IT systems, automating processes using scripting languages, creating procedures, forecasting resource needs, improving and updating existing IT systems, and designing and implementing new IT systems. The Systems Administrator reports to the ITS Operations Manager and works within the Information Technology Division. This position performs IT support work within the Texas Department of Insurance (TDI) Agency. Works under minimal supervision with considerable latitude for the use of initiative and independent judgment. This position:and#183; This position is an individual contributor role, with considerable latitude for the use of initiative and independent judgment. Occasional overtime and/or a flexible schedule may be required as needed to meet required deadlines.and#183; Performs the work of installation, maintenance and operation of enterprise-wide complex server and workstation infrastructure support items. This includes: Windows servers, Azure/Entra ID, Active Directory, Group Policy, Access management, Linux, and network related to the above systemsand#183; Collaborates with management to ensure business continuity goals are met, including those for succession management.and#183; Performs other duties as assigned.
Qualifications: This position requires:and#183; Graduation from an accredited four-year college or university with CIS, MIS or related experience.and#183; At least four years of systems administration experience within an enterprise IT environment.Examples of relevant experience include Windows Server, Active Directory, Azure/Entra ID, Exchange Online, M365, Networking, PowerShell, Security, and SharePoint.and#183; Regular work attendance.and#183; Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis.Preferences for this position include:and#183; Knowledge and experience in all Windows Server roles including, but not limited to: AD Certificate Services, AD Domain Services, AD Federation Services, AD Lightweight Directory Services, AD Rights Management Services, DHCP Server, DNS Server, File and Storage Services, Print and Document Services, Remote Acc ss, Remote Desktop Services, Web Server IIS, Windows Server Update Services.and#183; Server applications Internet Information Services (IIS) and Web Sites.and#183; Digital Certs, Certificate Authority (CA) Management.and#183; Server Administrator and Patching.and#183; Group Policy (GPMC) and GPOand#8217;s.and#183; Microsoft Server Certificate Administrator (MSCA).and#183; M365 certification. This position requires demonstrated knowledge of:and#183; State laws, rules, procedures, and regulations relevant to job requirements.and#183; Server Administration: Administers and maintains an enterprise IT environment, consisting primarily of Microsoft Servers in Private Data Center, Government Cloud Azure and AWS.and#183; Cloud Administration: Configures and manages Microsoft 365 and other Government cloud platform environments to meet organizational needs. Creates and implements strategies and plans to migrate on-premise data and systems to the cloud.and#183; Customer Service: Ensures that all customersand#8217; tickets opened in Service Desk are resolved and closed in a timely manner, based upon set service-level agreements.and#183; Project Work: Works to complete IT projects as assigned by the supervisor. Work should be completed within the agreed-upon timeline to ensure projects stay on track and meet delivery due dates. This position requires demonstrated skill in:and#183; Problem solving and critical thinking.and#183; Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.and#183; Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job. This position requires the demonstrated ability to:and#183; Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.and#183; Maintain the confidentiality of sensitive information.and#183; Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.and#183; Manage and coordinate multiple tasks and priorities to meet necessary deadlines.and#183; Work both independently and as a team player. Military Employment PreferenceGet help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.To receive a military employment preference, you must submit the following documents, as applicable, with your application. See How to Apply and#8211; Military Employment Preference. Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:255A 782X ISM 0671 Click or copy and paste the following link into your browser to access Military Crosswalk information:https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdf How to apply:All applications must contain complete job histories, including job title, dates of employment, name of employer, managerand#8217;s name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not substitute for this required information. Submitted through Work in Texas:Work in Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete supplemental questions, go to CAPPS Career Center to register or log in and access your profile.
