Associate Systems Administrator - Hosting & Storage
Remote, 12 month Contract
Overview:
The Associate Hosting & Storage Engineer will support infrastructure operations by performing daily and weekly tasks to ensure secure, efficient, and uninterrupted server and equipment performance. This role is ideal for someone with a systems administration background who thrives in a high-pressure, mission-critical environment and is eager to contribute to modernization and operational excellence.
Key Responsibilities:
- Serve as an initial technical resource to resolve infrastructure issues.
- Assist in deploying, maintaining, and managing servers and related infrastructure.
- Maintain centralized documentation (hardware/software licensing, SOPs, diagrams).
- Support systems throughout their lifecycle, including patching and configuration.
- Follow escalation procedures and document work in incident/request tracking tools.
- Troubleshoot and diagnose system problems; recommend and implement solutions.
- Use change control processes for environment maintenance.
- Maintain system inventory using centralized tools.
- Participate in root cause analysis and post-failure reviews.
- Evaluate and improve infrastructure processes and procedures.
- Perform system configuration, backups, and network optimization.
- Respond to support requests and maintain accurate documentation.
- Support technology assessments and ensure compliance with security standards.
- Assess risks associated with IT environment changes.
- Participate in on-call rotation and assist with other duties as needed.
Required Qualifications:
- 3+ years of experience in Network Technology Support or Systems Administration.
- Experience troubleshooting complex technical issues.
- Strong analytical and logical thinking skills.
- Ability to work independently and collaboratively.
- Comfortable in high-pressure, mission-critical environments.
- Proficient in Microsoft Office Suite.
- Understanding of IT operations and system dependencies.
- Willingness to participate in on-call rotation.
- Equivalent combination of education, experience, or military background considered.
Preferred Qualifications:
- Associate’s Degree or higher in Computer Science, MIS, or related field.
- Experience with Windows Server (2016/2019/2022), Active Directory, and Networking.
- Familiarity with Group Policies, IIS, Terminal Services, VMware, Azure, and VDI.
- Experience with backup technologies and virtual environments.
- Knowledge of software installation and upgrade procedures.
- Experience with automation tools (e.g., SCCM, Orchestrator).
- Understanding of Infrastructure as Code principles.
- Networking knowledge: TCP/IP, LAN/WAN.
- Certifications: Microsoft, Cisco, VMware, ITIL, or other ITSM frameworks.
- DOD/VA/Military experience or clearances.
- National Career Readiness Certificate.
Eight Eleven Group (Brooksource) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
