Must Haves:
- 5–7 years in IT Help Desk or System Administration.
- Expertise in servers, virtualization, Active Directory/Entra ID, Microsoft 365, and networking basics.
- Skilled in backups, disaster recovery, patching, security monitoring, and incident response.
- Strong troubleshooting, documentation, and communication; Tier III support experience.
- Ability to lift 50 lbs; available for on-call rotation.
Plusses:
- Experience with enterprise apps (Korber One/HighJump, Bepoz, Aptean EAM, Salesforce) and tools like Intune, Defender, NinjaRMM, JAMF, Soti, AirWatch.
- Familiarity with Azure disaster recovery, Microsoft 365 hybrid deployments, and Power Apps/Power Automate.
- Proficient in Hyper-V, Windows Server 2012+, System Center VMM, and Azure.
- Moderate networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPN, ACLs, wireless).
Day to Day:
This is a hands-on technical role supporting a secure, high-performing IT infrastructure for a 24/7 manufacturing operation. The Systems Administrator will:
Responsibilities:
- Manage servers, applications, and network services to ensure uptime
- Deploy, monitor, update, and troubleshoot Hyper-V virtual servers and business-critical applications
- Administer Active Directory, Entra ID, Group Policies, RDS, Intune, and Microsoft 365 tools
- Assist with DHCP, DNS, wireless access points, switching, and firewall tasks
- Monitor infrastructure health and respond to alerts
- Apply patches and updates to prevent security incidents
- Monitor system activity for threats and assist with incident response
- Support backup, restore, and disaster recovery planning/testing
- Act as SME for key business applications (Korber One/HighJump, Salesforce, Power Apps)
- Provide Tier III escalation support and participate in after-hours on-call rotation
- Collaborate with junior team members on troubleshooting and projects
