Reports To: Director of IT
Location: Houston Office
Type: Full-Time, Hybrid
About the Role:
The
IT Technical Lead is the hands-on technical owner responsible for implementing the IT strategy defined by the Director of IT. This role translates high-level vision into architecture, configurations, and working systems across Microsoft 365 E5, device management, endpoint security, and core IT infrastructure.
You’ll lead the day-to-day technical delivery of projects (including the Google Workspace → Microsoft 365 migration), oversee key platforms, and provide guidance to a small team of IT System Administrators, while still being deeply involved in the actual building and troubleshooting.
Responsibilities:
Technical Implementation & Architecture
- Translate the IT roadmap into detailed technical designs and implementation plans.
- Lead technical execution for projects such as the Google Workspace → Microsoft 365 migration.
- Own the configuration and ongoing optimization of M365 (Exchange, Teams, SharePoint, OneDrive, Defender).
Systems & Infrastructure
- Design, implement, and maintain core IT infrastructure (identity, networking, VPN, Wi-Fi, conferencing, etc.).
- Ensure systems are reliable, scalable, and documented.
- Partner with vendors and service providers to deliver robust solutions.
Device Management & Endpoint Security
- Own MDM/endpoint management tooling (e.g., Intune / Endpoint Manager) and policies.
- Standardize device images, patching, security baselines, and compliance policies.
- Monitor and respond to endpoint security alerts in coordination with security stakeholders.
Operations, Support & Tooling
- Help select, configure, and maintain the ITSM/ticketing platform.
- Act as an escalation point for complex incidents and requests.
- Drive automation and scripting to reduce manual work and improve consistency.
Team Leadership & Collaboration
- Provide technical mentorship and day-to-day direction to IT System Administrators.
- Work closely with the Director of IT and business stakeholders to understand needs and priorities.
- Contribute to IT standards, runbooks, and documentation.
Requirements
Experience
- 5–7+ years in IT engineering / system administration roles, with 1–2+ years in a senior or lead capacity.
- Strong hands-on experience with Microsoft 365 (Exchange, Teams, SharePoint, OneDrive, Defender).
- Practical experience with MDM/endpoint management (Intune / Endpoint Manager or similar).
- Background managing Windows and macOS endpoints in a corporate environment.
- Experience in a high-growth or multi-site company is a plus.
Technical Skills
- Solid understanding of identity and access management (Azure AD / Entra ID, SSO, MFA).
- Strong grasp of networking fundamentals (DNS, DHCP, VPN, Wi-Fi, firewalls).
- Scripting/automation skills (PowerShell preferred).
- Familiarity with IT security best practices across endpoints, email, and SaaS.
Soft Skills
- Comfortable owning complex technical problems end-to-end.
- Strong communicator who can explain trade-offs to non-technical stakeholders.
- Collaborative, solutions-oriented, and comfortable in a fast-paced environment.
Nice to Have
- Experience with Google Workspace → Microsoft 365 migrations.
- Exposure to SOC 2, ISO 27001, or similar frameworks.
- Experience in manufacturing, energy, or hardware–software environments.
Location:
Houston, TX, USA
Job Type:
Full-time
Date of Posting:
Posting Expiration:
Nov 21, 2025
