Job Details
Description
Position Overview
The IT Systems Administrator is responsible for ensuring the stability, security, and performance of local and enterprise IT systems that support Spotless Brands’ Car Wash operations. Reporting to the Manager of IT operations and working closely with local business leadership, this role plays a key part in maintaining critical infrastructure including networks, servers, point-of-sale (POS) systems, and end-user devices while ensuring alignment with company-wide IT policies and cybersecurity standards. The IT Systems Administrator supports system lifecycle management, vendor coordination, disaster recovery planning, and user access management. This position requires onsite presence during regular business hours with occasional evening or weekend support as needed to maintain uninterrupted service and operational readiness across all supported locations.
Essential Functions (Other Duties As Assigned)
- Provide essential technical support for IT systems, services, and processes, including network infrastructure, services, end user equipment, security tools, applications, user accounts and access to the company information, systems, and assets
- Coordinate with vendors, service providers, and business operations teams on the installation, configuration, and maintenance of point-of-sale (POS), supporting infrastructure and services
- Ensure that all IT assets (end user equipment, POS systems, network equipment, internet and cloud services, applications, subscriptions, licenses, information) are effectively managed, secured and maintained throughout their entire lifecycle from sourcing to deployment and dispositions
- Implement company approved IT policies and process controls to ensure standardization of processes and configurations across the IT environment
- Deploy, configure, and manage productivity and collaboration tools/ solutions for company team members
- Administer access to company information and systems according to established cybersecurity frameworks, existing policies, and user roles and responsibilities
- Remediate identified cybersecurity vulnerabilities in the IT environment
- Implement and test disaster recovery procedures and tasks, in alignment with the company business continuity and disaster recovery policies
- Research, evaluate and recommend emerging technologies based on business and operational requirements
- Train team members on software, hardware, and technical processes
- Other duties as assigned
Education And Experience
- Bachelor’s degree in information technology, computer science, or equivalent experience required
- Minimum of 3 years of experience supporting cloud and on-premises IT solutions, processes, services, systems, and network infrastructure (e.g., Microsoft Azure, Office 365, AWS, IAM services, UCaaS, Window Servers, applications, WAN, LAN, WLAN systems & services, firewalls, EDR solutions, SQL services etc.) required
- Experience with cybersecurity operations, tools, systems, and processes
- Experience with scripting languages (Python, PowerShell, or similar) preferred, but not required
- Experience working and comfortable operating in a fast-paced organization, with an M&A driven growth strategy, where system consolidation, acquisition integration and speed to market are key success factors
- Experience in car wash or retail settings is preferred.
Knowledge, Skills, And Abilities
- Excellent organizational, time management, and prioritization skills
- Excellent reasoning, analytical, problem-solving, and critical thinking skills
- Strong attention to detail
Physical Requirements
- Ability to work at a computer for extended periods of time
- Travel to field sites or business locations as required; travel approximately 90% of the time locally
- May require occasional extended hours during system updates or incident resolution
This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E-Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
